Privacy Policy for DOM Academy
Effective Date: July 28, 2025
DOM Academy (“we,” “our,” or “us”), founded by Oualid El Masmoudy, is the first academy specializing in market depth trading. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, online courses, services, and other offerings (collectively, the “Services”).
Please note: DOM Academy provides private, professional training in market depth trading and is a non-governmental academy. It does not represent an official educational institution such as a university or college, and its activity is professional, not formal education.
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register for an account, enroll in a course, make a purchase, subscribe to our newsletter, contact us, or otherwise interact with our Services. The types of personal information we may collect include:
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Contact Information: Name, email address, phone number, postal address.
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Account Information: Username, password.
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Payment Information: Billing address, credit card details (processed securely by a third-party payment processor; we do not store full credit card numbers).
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Educational & Training Information: Course enrollment, progress, completion data, assignments, performance metrics, and data related to your use of professional trading tools provided by DOM Academy.
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Application Information for Funded Accounts: Information you provide when applying for access to funded accounts, which may include details relevant to your trading experience and eligibility for financing from third-party companies.
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Communication Information: Any information you provide when you communicate with us, such as through email, chat, or support tickets.
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Demographic Information: Age, gender, country (optional, provided by you).
We may also collect certain information automatically when you visit, use, or navigate our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
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Log Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access times, and other statistics.
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Device Data: Information about your computer, tablet, or mobile device, such as device ID, model, and manufacturer.
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Usage Data: Information about how you use our Services, including features used, content accessed, and interactions with our professional trading tools.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can find more information about how we use these technologies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide and Maintain Our Services: To deliver our market depth trading courses, manage your account, process transactions, and provide you with access to our platform and professional trading tools.
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For Funded Account Facilitation: To share your application information with third-party financing companies (with your explicit consent where required) to facilitate access to funded trading accounts ranging from $50,000 to $200,000.
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To Improve Our Services: To understand how our Services are used, analyze trends in trading performance and course engagement, develop new features, and enhance user experience.
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To Personalize Your Experience: To tailor content, recommendations, and information relevant to your market depth trading journey.
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To Communicate with You: To send you important notices, updates, promotional materials about our courses and tools, and respond to your inquiries.
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To Process Payments: To facilitate secure payment processing for courses and other services.
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To Monitor and Analyze Usage: To track and analyze data to better understand user behavior and optimize our Services, including the effectiveness of our trading tools and educational content.
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For Security and Fraud Prevention: To protect our Services and users from fraud, unauthorized access, and other illegal activities.
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To Comply with Legal Obligations: To fulfill our legal and regulatory requirements.
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For Research and Analytics: To conduct research, analyze data, and perform statistical analysis to improve our educational offerings and business operations in market depth trading.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
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With Third-Party Financing Companies: With your explicit consent, we will share your relevant application information with financing companies to facilitate your access to funded trading accounts. These companies will have their own privacy policies, which we encourage you to review.
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With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, hosting, customer service, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
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For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
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To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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With Your Consent: We may disclose your personal information for any other purpose with your consent.
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Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you.
4. Your Data Protection Rights
Depending on your location and applicable laws (such as GDPR), you may have the following rights regarding your personal information:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
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Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted to our Services. Any transmission of personal information is at your own risk.
7. Third-Party Websites
Our Services may contain links to third-party websites or services that are not operated by us, including links to financing companies for funded accounts. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected personal information from a child under the age of 16 without appropriate consent, please contact us immediately, and we will take steps to remove such information and terminate the child’s account.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DOM Academy
Address : AV MAGHRIB ARABI QUA ADMINISTRATIF CHEFCHAOUEN , 91000 Morocco
City: CHEFCHAOUEN
Postal Code: 91000
Country: Morocco
Email: Contact@domacademy.net
Phone:+212635420195
