Frequently Asked Questions

We are a specialized educational platform offering high-quality online training courses in Order Flow / Market Depth Analysis, aimed at serious traders seeking to understand liquidity movement and the hidden forces behind price action.

Some of our courses are geared towards intermediate and advanced levels. We also provide introductory materials covering the basics. We advise you to read the course description page carefully to understand the target audience and prerequisites. You can watch the free previews to ensure the level is right for you.

Yes, a shareable digital Certificate of Completion is awarded once you finish all required lessons and assessments (if any) for the course.

1. Go to the desired course page.
2. Click the “Enroll Now” or “Buy Course” button.
3. Create a new account (or log in if you already have one).
4. Complete the payment via Stripe or PayPal.
5. Your access to your personal dashboard will be activated immediately after payment confirmation, where you can start learning.

We currently accept payments via credit/debit cards through Stripe and PayPal accounts.

Access is instant and automatic in most cases. In rare instances, processing might take a few minutes. If you cannot access the course within 15 minutes, please check the “My Courses” section in your account, or contact technical support.

This depends on the specific course. Some materials (like supplemental guides or tools) may be available for download for personal use. Core instructional videos are typically stream-only and cannot be downloaded to maintain copyright and prevent leakage.

Typically, you are granted Lifetime Access to the version of the course you purchased, allowing you to review it repeatedly. We reserve the right to change access terms for future cohorts, but this will not affect the rights of previous purchasers who bought under a “Lifetime Access” promise.

Yes, we periodically update some core courses to reflect significant market or platform developments. As a purchaser, you will receive these updates for free if they fall under that specific course’s update policy.

Due to the immediate, digital nature of our products and full access to content upon purchase, all sales are final and we generally do not offer refunds. This policy is essential to protect the intellectual property of our content. We strongly encourage you to utilize the free previews and read the full course description before purchasing.

We guarantee your access to the content you purchased. If you encounter any technical problem (video not playing, file not downloading, etc.), please contact our technical support team at support@domacademy.net and we will work to resolve it as soon as possible.

Try these quick fixes:

1. Refresh the page (F5)
2. Clear your browser’s cache
3. Try a different browser (like Chrome or Firefox)
4. Ensure you have a stable internet connection

If the problem persists, email us at support@domacademy.net and include a screenshot and description of the issue.

On the login page, click the “Forgot Password?” link and follow the instructions sent to your registered email address.

Make sure to subscribe to our mailing list during account creation or via the footer on our website. You can also follow our social media accounts (if applicable).